Shipping
WHAT IS MADE TO ORDER?
Made to order means we don't hold stock, so when your order comes through we cut and sew your items. It takes between three to five weeks for your garments to be sewn. You can email us at any time during this period to check how far away your items are from shipping. Being made to order means we can also make to your measurements, so add these to the notes when you checkout.
We stock a small range of ready to ship, these take 2-5 days for packing. If you order ready to ship with made to order items, the made to order times will apply.
SHIPPING TIMES
You will receive an email with the tracking details once your item has shipped. If you would like to know the shipping times for your country get in touch.
Below are the approximate shipping times for frequently shipped locations:
- Shipping within Australia is 3 business days
- Shipping to New Zealand is 5 business days
- Shipping to the United States, United Kingdom, Canada and Germany is around 6 business days
- Shipping to Sweden is around 7 business days
SHIPPING COSTS
Australia: Amber and Indigo offers a $10 flat rate for shipping within Australia for orders under $100 and free shipping for orders over $100.
International: Amber and Indigo offers a $25 flat rate for shipping internationally for orders under $200 and free shipping for orders over $200. All international customers are responsible for custom taxes incurred on delivery as this is a legal requirement.
Amber & Indigo Lingerie is not responsible for parcels that go missing in the post and will not replace items that go missing. We will not replace or locate a parcel that has been sent to and incorrect delivery address provided at the checkout, so please check your details carefully before submitting your order.